Custom Orders We love being able to create a unique, personal items for customers. If you are looking to buy a custom made item, contact me via phone at (816) 866-0730 or by E-mail at email@example.com and we can chat about what you're looking for. Please note, custom items may take some time (one to two weeks) to find the best materials and design to make your item perfect. Please allow extra time on production and delivery of custom orders.
Refund/Return/Exchange Policy All refunds/returns/exchanges for artwork and handmade goods are decided on a case-by-case basis. We want you to be thrilled with your purchase and will do what we can to ensure your satisfaction. Refunds/returns/exchanges for other items can be arranged by e-mailing firstname.lastname@example.org. Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
Complaints/Comments/Concerns Any complaints (comments/concerns) about items may be sent to email@example.com. There is no guarantee of a resolution, but again, we will do our best to meet your expectations.